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F.A.Q.
Explore additional details in our FAQ sectionFast Delivery: Enjoy quick delivery of your premium watches within 2-4 days.
- Yes, we take our product returns and refunds but only in case of damaged, wrong, or missing items not based on dislikes.
- A 360-degree unboxing video is mandatory for damaged, wrong, or missing items in case of returns and exchanges. Without video, we would not be able to help you.
We only accept returns or replacements, if the product is damaged or incorrectly sized. in this case, we'll issue a refund. A full video of the parcel being opened is necessary to initiate the return or replacement process. (we need a full video of unboxing without any pauses for quality check) Without a video of the unboxing process, the product cannot be returned or replaced.
We cannot address complaints without an unboxing video. It is important to note that we cannot be held responsible for any loss or damage to products without video evidence of the unboxing process.
Yes 100%. We take back our product only in case of damaged, wrong, or missing items. But not based on likes and dislikes. Just do an unboxing and share it with us on WhatsApp.
All we need is a 360-degree "unboxing video" of the watch. Please note that video is mandatory for damaged, wrong, or missing items in case of returns and exchanges. Without the video, we won't be able to help you. Share the video on WhatsApp to +91 9328282126