Citizen Nj015 Tsuyosa Collection

At Watch Store India, we’re committed to making your shopping experience smooth and hassle-free. Here’s everything you need to know about our shipping process:

🕒 Delivery Time

We aim to deliver your order within 2–4 days after purchase. Fast and safe delivery is our priority!

💳 Payment Confirmation

We ship orders only after payment is confirmed. Once we receive your payment, we’ll pack and ship your watch right away.

📦 Shipping Method

We use trusted courier partners to ensure your watch is delivered safely and on time.

🔍 Tracking Details

You’ll receive tracking info as soon as your order is dispatched, so you can follow your parcel’s journey.

🚛 Free Shipping Across India

Enjoy free delivery on all orders—no extra charges, no hidden fees!

If you have any questions, feel free to contact us:
📞 WhatsApp/Call: +91 9328282126
📧 Email: info.watchstoreindia@gmail.com

Thanks for shopping with Watch Store India! ⌚

We accept returns and exchanges only for the following cases:
✔️ Defects and Damaged item
✔️ Wrong item received ✔️ Different Colour received
✔️ Missing product from your order

❌ Please note We do not accept returns for dislikes or change of mind.

🎥 Important: Unboxing Video Required

To claim a return, exchange, or refund:
📦 A 360° unboxing video is mandatory (no cuts or pauses).
📞 Contact us on WhatsApp within 2 days of receiving your order.
Without the video, we cannot process any claims.

🔄 Exchange Conditions

• Product must be returned in its original condition.
• Shipping costs for exchanges are to be paid by the customer.

• Be responsive if tracking is shared. Report any issue within 7 days of non-delivery.
• Minor issues like loose threads or small marks are not considered damage.
• Slight color variations may occur due to lighting or screen settings.
• We dispatch all parcels on time, but minor delays can happen.

For any help, contact us on WhatsApp: +91 9328282126
Thank you for shopping with Watch Store India! 🕒

• COD is available for your convenience.

• An extra ₹100 will be added for COD orders.

• All COD orders must be verified before shipping.

• Cash only is accepted at the time of delivery.

• Please keep the exact amount ready for the courier.

Thanks for shopping with us! For any questions, feel free to contact our support team.

At Watch Store India, we do not offer Open Box Delivery, as this service is not supported by any delivery company in India.

We use trusted third-party courier partners like Bluedart and Delhivery to ensure your order reaches you safely and securely.

So far, we have had no delivery issues, and we are committed to maintaining this high standard in the future.

For your peace of mind, we offer the option of a live video proof or a live video call during the packaging of your order, so you can see your watch being carefully packed before shipment.

Please note, even if requested, Open Box Delivery cannot be provided.

🔄 Return Policy

We also offer a no-questions-asked return policy for any defective, damaged, or wrong items. To initiate a return, simply record a parcel unboxing video clearly showing the issue and share it with us on WhatsApp. Our team will assist you promptly.

Thank you for understanding our policies. For any questions, feel free to contact us.